I'm talking to owners of small accounting practices about what makes running a practice hard day to day, before I build anything.
I'm not selling. I want to understand the real problems first, so that whatever I build is genuinely useful to practices like yours.
What a chat looks like
About 10 minutes, on the phone, at a time that suits you.
Three simple questions about your day-to-day work.
I never ask about your clients or their figures. Notes stay private and are only ever shared as anonymous patterns, never names.
Everyone who takes part gets a short summary of what I hear across Milton Keynes practices.
About me
I studied international commerce in France, then accounting at the University of Northampton. I've worked in customer service at Nationwide, where accuracy and trust with people's money came first, and at Propertymark, the professional body for property agents, so I know how much rules and paperwork shape a small firm's day.
I then trained as a web developer. Today I build simple systems that do the boring jobs for you: they chase people, send reminders on time by text and email, and keep track of who you're still waiting on. I built my own from scratch, and I use AI tools every day to work faster.
That's why I want to understand practices properly first. The right system gives you hours back every week. The wrong one is just another login.
Where I've worked
Membership Docs Coordinator
Propertymark, the professional body for UK estate and letting agents
Checked membership applications and compliance documents before approval.
Chased members when documents were missing, incorrect or out of date.
Answered member queries by phone and email about their application and paperwork.
Kept member records accurate across a high daily volume.
Cashier & Customer Service Advisor
Nationwide Building Society · 2 years · my first long-term role in the UK
Handled a high daily volume of cash transactions and balanced the till at close of day.
Worked with the fraud team on card blocks and suspicious activity, keeping customer data confidential.
Recorded transactions accurately and requested tax forms where needed.
Referred customers to banking, mortgage and financial planning specialists.
My accounting studies
I'm not coming to accounting as a stranger. I've sat the exams, worked through the cash flow statements and wrestled with tax treaties, so I have a real feel for the work behind every set of accounts.
BSc (Hons) International Accounting (top-up)
University of Northampton
I completed three modules before financial circumstances meant I had to relocate and leave the programme.
Modules completed
Financial Strategy: financial statements, working capital management, funding structures, investment appraisal and cash flow preparation.
International Tax Systems: double taxation, tax treaties, tax complications and the tax planning strategies used by multinational companies.
Accounting Project: applied accounting research and analysis in a structured project.
Also studied
International Financial Reporting & Analysis: UK GAAP and US GAAP, financial statements, financial ratios and inventory valuation.
International Money & Finance
Corporate Governance
Get in touch
If you run a practice and could spare 10 minutes, I'd love to hear from you.